Store compliance is at the heart of good business performance. That being said it can also be one of the most challenging to deliver. It is a foundation on which to understand the true potential of your customer proposition and build future growth plans with confidence. Traditionally store compliance was a “box-ticking” exercise carried out as an internal performance measurement. Today, with greater levels of understanding and customer insight, this has changed. It is now recognised as an enabler for delivering improved business performance and increased customer satisfaction. Compliance is pivotal in ensuring consistent brand proposition delivery and ensuring your customer experience is maintained across the business.
Improving Store Performance.
Sigma’s retail team have provided practical solutions for organisation’s in the UK and Europe, across multiple diverse sectors from FMCG to Food, and from Homeware to Fashion, in both small business formats and large scale multi-site retailing. We are experts in linking store compliance to increasing business performance and our methods are simple, remove complexity and produce immediate results.
Store compliance alone can be responsible for increasing sales by up to 20%
The benefits of improving your levels of store compliance are well documented:
♦ Significantly increase your local and overall sales potential.
♦ Improving Brand consistency across your estate.
♦ Giving your customers more engaging shopping experience.
♦ Accelerating your growth plans and providing a more stable base from growth.
Compliance made Simple.
We can help to improve your retail compliance by carrying out a comprehensive review of your existing retail store operations, to examine the alignment of your retail strategy down through to your store operations and ultimately your customer proposition.
Store compliance must be measurable.
A compliance review provides an assessment to the effectiveness of the three main areas that impact on retail compliance: People, Process and Performance. Not all organisations want the same solution, we can modify and adapt the solution to fit your business model providing greater or less autonomy and ‘freedom within a framework’ dependant on your preference. This flexibility will allow your retail business to grow, move at pace and capitalise on market opportunities.
Give us a call to find out more about how we can help you.
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