Training & Development

Your people remain the most vital and important asset to growth and success, well trained colleagues remain motivated, engaged, and loyal. As organisations continue the inevitable streamlining of their business costs the result can often be at the detriment of the people functions, most notably with the training and development resource. This subsequently leads to the downturn in organisational performance, a dis-engaged workforce and loss of operational skills, resulting in ongoing turnover and recruitment. In a sector where competition for the best people will become the biggest challenge, the two factors to remain in focus will be: Attracting and Retaining the best people.

Becoming an Employer of Choice.

Organisations that become an ‘employer of choice’ must look to reinvest in training and development as the key enabler for organisational growth, business performance, employee stability through to secure sector growth and control of organisational costs. At Sigma, this is one of our core competencies, training and development is at the cornerstone of what we do and what we deliver. We are continually scanning the industry to develop new training initiatives to drive this area forward.

Training must be viewed as a valuable investment.

Investing in employee training and development delivers the following benefits:

♦   Improved business performance.

♦   Increased employee capability and capacity.

♦   Reduced employee turnover.

♦   Increased employee retention.

♦   Improved employee engagement.

Tailored Training.

At Sigma we do not offer standard ‘off-the-shelf’ training solutions, using our breadth of knowledge, resource, and expertise we can help with everything from developing training and development strategies to putting together training material to carrying out courses with our trainers and matter subject experts.  We deliver tailored training and development initiatives that are designed and tailored towards improving retail performance, equipping your people with the knowledge, skills and capability. More importantly, designed to meet the strategic growth ambitions for your business. We focus on the key retail metrics: sales, customers, service, efficiency, and costs. Working in partnership with your training teams, we work with you on fully understanding the needs of your organisation to ensure the outputs are tailored and integrated into your existing training and development strategy.

Effective Training delivers personal and business growth.  

We can help you really understand the training needs for your business and how to structure them and also how to best deliver them. Our training team and subject matter experts can work with your team on delivering the right “fit-for-purpose” solutions for you.

Management Training specialists.

We cover an array of management training, at its most simplistic we focus on the following areas:

Ω  Training and Development strategies:  We can design complete training and development strategies focused on improving organisational capability and capacity to meet your strategic plans.

Ω  Training programme development:  Delivering tailored multi-platform training and development from one-to-one, classroom and remote solutions.

Ω  Management Competency:  Courses and materials focusing on management development at leadership, senior/ middle management, and colleague level.

Ω  Competency frameworks:  Training built around the key management competencies – Leadership – Team Development – Performance Management – Commercial Acumen.

We are Subject Matter specialists.

Subject-matter Training is an area of particular specialism. Learning from experts with years of hands-on experience. Typically we specialise in the following areas:

∑  Multi-site regional management: Leading a team – KPI focussed – people development – customer-centricity – store standards and compliance – store trading and localising your offer.

∑  Increasing Sales Growth: improving availability – designing sales techniques – shelf replenishment operation.

∑  Trading your store: localising your offer – being seasonally relevant – increasing associated / impulse sales.

Σ  Managing Productivity and labour budgets: controlling, managing, improving retail cost-to-serve.

∑  Compliance Management: improving consistency – process, standards, delivery.

∑  Customer Service: managing customer service – developing a ‘Customer First Culture’ – implementing customer service standards, values, and behaviours.

Whatever your training and development needs give us a call to discuss.